Monday to Saturday 8:30-18:00 (Beijing time). Except holidays!
We are always glad to help you:
We check all the products carefully before we send.
If you still have any problem or doubt please feel free to contact us!!
We will try our best to solve your problem.
**1**Payments must be made within 7 days after placing the order, otherwise the order will be invalid or canceled by system.
**2**Usually Aliexpress takes 24 hours to check and confirm the payments.
Items will be shipped within 3 business day on payment received.
CUSTOMS TAX AND DUTIES
**1**All the countries have different rules, please make sure the product don’t have any restrictions in your country before purchase it. Buyers are responsible if the product is returned or hold by buyers custom for restrictions reasons.
**2**If the product need any special document in your country or need to be describe by a certain value, please require in it advance.
But we can help buyers to clear the custom, so please don’t hesitate to contact us :)
CANCELLATION AND REFUND
**1**Once the product is already sent, the order cannot be canceled anymore.
**2**For canceled orders ,the Aliexpress usually takes 1-2 weeks to make the refund to the buyer.
The time will depend on what kind of payment you chose to pay.
You can check the refund time in the following link :
**1**If the product you receive have any problem,please contact us first, we will provide you a satisfied solution
**2**If you receive the order and it is in good condition we would be grateful if you would leave 5-star positive Feedback for the transaction
**3**Otherwise, we would be grateful if you would contact us before leaving 1-star to 3-star Feedback,we will take pleasure to provide a satisfactory solution